Riyad - King Abdullah Road +966 - 11 4111952 info@logisticlines.co

Our payment strategy is designed to ensure security and transparency for all parties involved. When you place an order through our platform: 1. Payment Process: Customers make payments directly to us. 2. Hold Funds: We hold the funds securely until the equipment is delivered and accepted by the customer. 3. Release Payment: Once the customer confirms satisfaction with the equipment, we release the payment to the vendor, ensuring prompt and fair transactions. This process protects both vendors and customers, ensuring peace of mind throughout the transaction. If you have any questions about our payment procedures, please don't hesitate to reach out to our customer support team.

Delivery times may vary depending on several factors, including the availability of the equipment and your location. Typically, our standard delivery time ranges from [specify timeframe, e.g., 3 to 5 business days] within [mention geographical coverage, e.g., within the contiguous United States]. For more accurate delivery estimates, please contact our customer support team with your specific order details.

Becoming a vendor with us is straightforward. You'll need to submit the following documents: 1. Commercial Record: This document confirms your business's legal registration. 2. Tax Certificate (VAT): Ensure you have your Value Added Tax certificate ready. 3. Proof of Owner items : Provide documentation proving ownership of your products . Once you have these documents ready, simply visit our vendor registration page to complete the process online. If you have any questions or need assistance, our support team is here to help.

To acquire equipment through our platform, vendors must submit the following documents: 1. Commercial Record: This document verifies the legal registration of your business. Additional requirements may vary depending on the specific equipment and vendor. For detailed information on necessary paperwork, please contact our customer support team.

We offer flexible options to suit your specific needs. Whether you require equipment with operators or prefer to handle operations independently, we can accommodate your preferences. Our rental services include: 1. Equipment Only Rentals: If you have qualified operators on your team or wish to manage equipment operation yourself, we provide rental options without drivers. 2. Equipment with Operators: For those who prefer the convenience of having skilled professionals operate our equipment, we can arrange rentals with experienced drivers/operators. Please specify your requirements when making a booking or inquiry, and our team will ensure your needs are met effectively. Our goal is to provide tailored solutions that enhance your project’s efficiency and success.

Yes, we require customers to deposit an amount of X as insurance. This deposit ensures coverage in case of any damage or unforeseen events affecting the equipment during the rental period.

Yes, customers can choose to end their rental agreement early. If they decide to do so, they will incur a penalty equivalent to 25% of the total contract amount. This penalty helps cover administrative costs and ensures a smooth transition for both parties involved. It’s important for customers to communicate their intention to terminate the agreement in advance and adhere to the terms outlined in the contract. This ensures clarity and transparency throughout the rental process.

Yes, we offer comprehensive project management, operations management, and consulting services. Our expertise ensures efficient and effective handling of projects and operations related to heavy equipment, helping you optimize your resources and achieve your goals.